Our Customer Testimonials
Pablo and the staff were professional and extremely helpful. Two hours to wait for a check up was too long.
Wonderful service.. Pedro was great and I very much appreciate his work and support. Great guy.
I only use this dealership for a reason. For there honesty & care for my vehicle
While I was frustrated with the battery situation I was extremely happy with the customer service. Angelina was able to get me in and out same day. She provided transportation to and from and was nothing but professional the whole time. Could not have been an easier process!
Have experienced the same or better service every time I have been here for service.
Sales team was patient and helpful. They let me test drive the truck in a realistic course
Made it very easy to drive home within a few hours of visiting dealership Sai and all staff were very helpful
From salesman, manager up to the VP ,the staff was amazing. Welcoming, not pushy , knowledgeable, respectful and willing to work to satisfy what if needed for sale or lease. Highly recommended and will be doing business again in the future.
Very good. I like the service you treat me so good.thanks convenient I like it
This dealership was on point with my car and my helper pedro was good he call me with everything that was wrong with my car and I thank him so much
Always a pleasure to come to Autoland Chrysler for service on my vehicles. Every professional is courteous and friendly. The facility is clean and comfortable. And Angelina Matovski is the BEST service advisor in the industry.
Wonderful service representatives!! Love the communication between myself and the service representative. I think it is a great idea text messaging updates on my vehicle!!!
The manager is simply amazing. He’s so personable, he understands the client and their needs and is always so helpful. My salesperson Antoinette was also amazing and very knowledgeable about my Summit so I appreciated that. Angelina in service is also amazing. All of these people get 10’s across the board. Thank you for great experiences .
Outstanding service dropped the truck off in the morning and service was rendered. Following a phone call.
Everyone is great at this dealer. Specially Angelina, I always get top of the line service.
Overall great and smooth experience. Very happy with my purchase. Highly recommend Nestor for sales rep.
My rating is focused on the Service Department where Angelina managed the warranty problems on our Jeep. I found her to be knowledgeable and very responsive to the problems. I have already recommended her to a friend with a Jeep based on my experience.
Very good sales department Nestor sells rep was awesome Very informative never disappoints I’ve been a customer for the past seven years.
Team was great, no pressure to buy. Even stayed late after closing on a Saturday night to make the deal. Thank you Christian, Ed, Steve and finance.
The only reason I return to this dealership is because of Angelina's awesome customer service. She is the gem of the service department. Communication is top tier and her dedication to her job and customers is amazing.
Alway have great experience with Angelina in service dept- she's super helpful and makes things very easy- love working with her, own jeeps because of how easy it is to have them serviced at autoland location
Everyone was very nice and helpful. Nestor's a great guy! This is my third time getting a car from this dealership.
Great experience with the staff and service was done correctly the first time they answered all my questions
This is the first time I have ever gone back to the same dealership to buy a car and I have bought at least 10 cars over last 20 years. I am happy to say this dealership finally got it right. Jorge my sales guy is one of the main reasons as well as I went back to him.
I was so happy I came to this dealership. I was immediately greeted and attended. The customer service was top-notch and my needs were immediately satisfied.
Angelina in the service department is great, and so is Mike in sales. I had issues with my leased vehicle and Mike was ready to get me in a new vehicle, but I loved my Cherokee so much I didn’t want to switch vehicle and Angelina was able to schedule me to come in the following morning for service and for a rental pick up.
Service department is great, everyone is very helpful with whatever it is that you need!
Check trailer outlet on truck dodge 3500. There was a issue with grounding wire connection
Service engine oil Dodge charger RT 2021 as been great with the team and Super great customer service.
Great service and fast. The service representative was very attentive and kept me updated every step of the way on the servicing of my vehicle.
My service advisor Angelina. Thank you for your help. Very professional and knowledgeable. Excellent service.
The Salesman Mike and his Manager Jerome were very professional and informative in assisting me with my decision to Lease the Jeep. As a result, I was able to enter into a three years contract comfortably and fully satisfied with their assistance.
Angie from the Service Department has GREAT customer service skills. She was able to answer my questions and put all my concerns at-ease.
Nice car, friendly staff, good price, would do it again if a new car is needed
I consistently receive exceptional service, and I truly appreciate the attention to detail in providing the best options for the work that was not anticipated. Your expertise makes a significant difference in the outcome. Thank you so much, Angie, for your dedication and support!
Angelina was a delight to work with. She made the whole ordeal so much better. She always responded to my messages fast and with professionalism. She will be my point of contact from now on at the service department.
Cam shaft and lift problems. Engine light came on. I brought it in and angelina took care of everything from there. Love the updates i got throughout the process. Car was ready on the exact day as promised
Great service, great customer service, I RECOMMEND However, the high pressure cleaning described in the invoice was not carried out
My service for my Jeep was good. Angelina was very nice. And kept my husband and I dated on the was going no the our Jeep.
Good service, Knolan was great took care of everything. Very satisfied w the dealership. Issue resolved
Great service as always. Please continue to do so. Very pleased. Thank you,THANK YOU!
Excellent service as usual. Angelina is a wonderful service advisor always keeping me informed regarding my vehicle.
awesome experience from beginning to end. totally satisfied with my purchase. dealer was great as far as communication and made the purchasing process So easy. they never put any pressure on me to make the transaction.
Excellent customer service. Totally satisfied with the service provided. They kept me updated on the status of my vehicle.
AUTOLAND is my trusted dealership. Service Advisor Angelina M. always takes excellent care of my cars. Service Manager Juan R. is excellent.
Excellent female service managers provided updated report on the service of my vehicle and getting it back to me as soon as possible
I use Ray Catena MB for my other car. Autolands service department got me in and out faster than Benz and I came an hour early. They are experts!!
Auto Land Particularly Angelina is a true superstar. Delivers your vehicle timely . Hears your concerns and just great service.
Pedro’s service is excellent, satisfying, acted fast, answered questions promptly, handled my issue very good
Excellent Services and will knowledgeable advisor, despite off high-cost repair. Very satisfied with professional communication.
I had the best experience Aldeen was amazing and everything went well with my new purchase.
Great staff, nice facility, free coffee. I've been coming here since I bought my Caravan.
Excellent service advisor and great service experience….timely and car was ready when they promised…thank you !
I had a service appointment at this dealership and I was treated with professionalism and respectful by service advisor Angelina!!
Amazing experience . My customer service rep is always amazing and always available and helpful. I’m always delighted when I see him and aim to keep him specifically as my advisor . Great customer service .
The service consultant Angelina was so helpful and had assisted me and addressed all my concerns.
Juan is a great manager who promised me the work on my vehicle would be done correctly & on time . Thank you !
Excellent rep was very helpful did everything she could to make sure I was satisfied with my experience
Excellent service and professional service advisors had me in and out for my Trx service with no worries
Customer service rep Angelina was excellent I called and she delivered I was able to schedule an oil change the same day thank you
Angelina was super attentive and anticipatory when it came to issues with me 1500 RAM! Superior service performed by Bruno, and great concern by Juan. Overall, it was the best experience at Autoland yet. Keep up the good work!!!!!!!
Initially went in for an oil change, wound up with suggested rear brakes and had that taken care of. Any suggestions to keep my jeep running at top peak are taken to heart. I felt satisfied that I was able to run with the recommendation and can’t wait for my next visit even if it may just be for Lechon De Negron.
My husband Carlos and I truly appreciate Stan and the rest of the crew! My truck always gets what it needs done and then we are out about our day! I highly recommend Stan and the team!
It was a pleasurable experience bringing my car in for maintenance/service. Everyone was extremely nice and helpful. I look forward to coming back.
Service was exceptional! Happy to always go to this service center, I get treated right every time. Angelina was perfect, in every way. Make sure she knows!
The customer service was great especially Knolan he keep me informed about my vehicle from start to finish.
The service department is always very attentive and sincere. My service advisor always works to get the work done correctly and quickly. The personnel here is a shining example of excellence in customer service.
I have been servicing my same truck since 2009 at Autoland. They have always taken care of my vehicles My service advisor Angelina and the managers go above and beyond to handle the vehicle needs
Great service all the time staff is very friendly profesional ! They make the process easy
Nolan was great to work with. From the time I arrived he was professional and my car was ready pretty quick.
I recently again I visited the Autoland Dodge/Jeep Service Department, this time to receive routine service on my Jeep Rubicon. And once again I entrusted my vehicle's safety to my personal service advisor, Angelina Matovski. I have been working with Angelina for years. She is the best there is. A total professional. Fully knowledgeable in all aspects of automotive workings. Equally important, she has become a trusted friend. It is hard for me to ever imagine working with anyone else. Please Angelina, don't ever leave!!!
I visited auto land needing assistance, but after waiting for a while with no help, I decided to use the restroom. Dealership itself is fine besides the wait. While there, I saw an employee (Shar or Char) recording, dancing and smoking. I didn’t want to say anything to be rude, but it felt really unprofessional. I came in expecting good service, but the experience left me disappointed. I hope management takes this into consideration to improve customer service and professionalism.
The dealership was very nice and our salesman Mike was very efficient! He’s been working there 22 years. He took his time with us and was extremely helpful. I’d go back to buy a car there just for him! Felice Band
The only place i will bring my dodge to. Angelina always makes sure the everything is done to perfection. Lets me know everything in detail.
Awesome service. Service advisor Angelina is always so diligent in her work. Communicates every step of the way!
Great experience from buying my first car with them to the outstanding service accommodations above and beyond
Angelina voluntarily went above and beyond to smooth things out for an issue that could have blown up. She is a great asset to the company.
Nobody better than Mike Maffucci Sr., Mike Maffucci Jr., and Melvin Mathew. What a pleasure to be treated with respect and courtesy during my buyer experience.
I had great service today. I had questions. They answered all of my questions. They called me to let me know what was wrong with it and the price. So my experience was overall great and when I need my truck to get serviced again, I will give them a call.
Angelina was very helpful and informative with the concerns I had about my jeep. She also kept me updated throughout the day.
Problem was and still is hard to diagnose but Angelina and the Service Manager Juan tried to work through it as much as possible. Happy with the attempt. The air bag light is off for now.
I brought my 2020 Jeep Grand Cherokee Limited in for routine Service. Angelina was able to schedule drop off & pick up to fit my schedule.
Angelina is excellent - texting keep me updated on all aspects of the service and timing till it was done
Awesome service Angelina did awesome, she helped get my vehicle in and out as quick as she could. Won’t bring my vehicle elsewhere!
Angelina matovski is just the best! To be honest I work in the auto industry for past 20 years. I can do any service right at the dealer I’m at but I never experienced such great customer service. A lot of what she was doing i relaid back to ownership so we can start. Not only will I be back for service but I will probably get another car from that dealer knowing that she’s there in service. Can’t say enough. Just the best!!
Sorry, but I do not wanna leave a review. I just wanna skip to the next section please thank you.
The dealership staff were pleasant to work with and scheduling a service was a breeze.
Great job, good customer service, Also she booked a ride for me both way home and back to the dealer the next day
Everyone we have encountered at Autoland Springfield has been very friendly, very professional and very helpful. I was extremely frustrated when the dashboard of my Wrangler with only 1,000 miles on it, lit up with “Stop safely vehicle will shut off soon” and we were scheduled to leave on a trip with this car. Autoland took my jeep in right away and the service department was able to rectify the issue quickly. Pedro Shimazu followed up with a phone call the following day to make sure everything was still ok. Unfortunately, Pedro and Aldeen McKinnis got the brunt of my frustration, ... Read More DealerRater - Jan 17, 2025
The service rep provided helpful information. This would allow for an appropriate follow up for my car
Jim the manager and Angelina the service writer are top notch. The service was great. I will definitely recommend to others. Shop was clean and got me back on the road in time to make my son’s hockey game.
Great customer service and knowledgeable service mechanics definitely recommend and will come back for future repairs
Great experience. They were able to squeeze me in, and even paid for an Uber ride for drop-off & pick-up of my car.
I am very happy with my purchase, my salesperson was very professional and knowledgeable. She helped me with my decision and had me in and out.
I came, drove in, was seen by someone who told me the person I was looking for. Courteus service, good communication. Less delays
Excellent service. Nothing comes close. Keep up the great work! I will be back soon!
Once again Autoland Chrysler is the ultimate professional dealership in how they treat their customers.
The service department is wonderful! Knolan is terrific! He was very courteous and sweet. I like the way I was kept informed about my vehicle and when it was ready.
all was great , service was fast and the service writer was very helpful . he kept me informed of all work being done on my jeep . coffee was good and free , thanks. 11 i
Very efficient service. I did not have to make an appointment, just reported the problem and was taken care of.
Autoland Chrysler Jeep Dodge Ram Customer Testimonials
Autoland Chrysler Jeep Dodge Ram is proud to be your local, full-service auto dealership in Springfield, New Jersey. We offer a long and promising history of providing customers with the exemplary service and incredible vehicles they deserve. Our team of trained, experienced auto professionals always goes the extra mile to make visitors feel at home. Your complete satisfaction is our top priority, and that’s why we invite you to use this page as a way to express your car shopping or servicing experience with us. Explore what people are saying, how they were served, and who they worked with. For questions or concerns, you’d like to address with our team directly, contact our Springfield, NJ auto dealership, and we’ll be happy to assist you!
Certified Full-Service Auto Dealership near Elizabeth, NJ
At Autoland Chrysler Jeep Dodge Ram, we understand that a stunning selection of new vehicles and pre-owned vehicles to choose from is not the extent of an excellent car-buying experience. Our friendly and knowledgeable sales associates are committed to finding you a vehicle that you love at a price you’ll love even more. We are ready to tour our lot with you, listen to your needs, and find the perfect vehicle for your lifestyle and driving habits. Long after you’ve driven off the lot, our certified auto service center will be here to provide reliable and quality auto service. From routine maintenance to complex genuine Mopar parts repair, we have you covered. Visit our Springfield, NJ auto dealership and let us know how we did in serving you by leaving a testimonial.
Vehicles You Can Afford near Union, NJ
It doesn’t matter if you have good credit, bad credit, or if this is your first time buying a car at all, the friendly finance professionals at Autoland Chrysler Jeep Dodge Ram are here to work with your budget and financial goals. Get to know your budget better when you take advantage of our convenient online financing tools. Receive a top-dollar trade-in value in seconds for your current vehicle when you use our value your trade form and apply that value to the purchase of your new Jeep Cherokee or Ram 1500. On a tight budget? Stretch your money even further when choosing from our certified used inventory of vehicles priced under $15K. Ready to get started? Contact our team in Springfield, NJ, to begin your car-buying journey today!